Support business type:
Application for supply (including temporary)
Change of load
Temporary disconnection / substitution of transformer
Change supply voltage / tariff type
- Fully integrated with call center.
- Configurable workflow driven engine.
- Online power supply design diagram graphical tools.
- Automated reminders based on supply rules.
- Online status via wireless application
- Manage the process of the contract, confirmation, alternation, termination, cancel, etc.
- Provide contract document template
- Automatic business data import into contract document (e.g. address, tariff)
- Message automatically alarm when the contract is at term
- Plan metering route, meter reading schedule.
- Assign meter reading person, meter reading device and measure meter reader performance.
- Support outsourcing or in-house meter reading.
- Audit and management of abnormal meter reading.
- Support various reading types, such as manual, hand-held terminals, PDA, AMR.
- Interface with load management system (commercial & industrial).
- Flexible reading cycle (e.g. weekly, monthly, bi-monthly).
- Include rating & pricing, charging, bill production and distribution
- Rating & Pricing
- Provide one central repository of all pricing rules, service characteristics and marketing offers
- A flexible pricing structure to accommodate rates, fees, surcharges, taxes, adjustment clauses, step method.
- Powerful adaptability and expansibility, such as special negotiated service contracts
- Tariff version management
- Support of cycle driven, date driven and event driven billing schedules.
- Provide charging workflow engine, charging rule engine
- Provide rules and algorithms library
- Abnormal charging scheduled by rules
- Bill production and distribution
- The acceptance of single or multiple bill print files.
- Support complex customer hierarchy.
- Support batch printing.
- Distribution by Post, Email, Fax etc.
- Full Account Receivable functionality.
- Double-entry bookkeeping (debit, credit)
- Vouchers, receipts and notes number tracking.
- Vouchers types include transfer, gathering and payment vouchers.